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Shipping Policy

At PC Customizer Ltd, we are committed to providing fast, reliable, and fully tracked delivery across the United Kingdom.

Order Processing & Cut-Off Time

We aim to dispatch orders quickly so customers receive their products as soon as possible.

• Orders placed before 3:00 PM, Monday to Friday, are eligible for same-day dispatch.
• Orders placed after 3:00 PM will usually be dispatched on the next working day.
• Orders placed on weekends or UK bank holidays will be processed on the next working day.

Some products may require additional processing time, including configured, tested, refurbished, open-box, or high-value electronics.

Delivery Options

We offer Free Next Day Delivery on all eligible UK orders.

• Free UK delivery on all orders.
• Delivery typically takes 24–48 hours after dispatch.
• Next day delivery applies after dispatch and may depend on courier availability, delivery location, and order processing checks.

Tracking & Carriers

All orders are sent using fully tracked delivery services where tracking is available.

We use trusted UK delivery partners, including:

• DPD
• Royal Mail
• UPS
• Other reputable UK couriers where required

Once your order has been dispatched, you will receive tracking details by email where available. Tracking updates are provided by the courier and may take some time to appear after dispatch.

Delivery Delays

Although we aim to deliver orders within the estimated timeframe, delays can occasionally occur due to courier disruption, weather, strikes, incorrect address details, payment checks, high order volume, or other circumstances outside our control.

If your order is delayed, please contact us and we will help investigate the delivery status with the courier.

Delivery Address

Please ensure your delivery address is complete and accurate before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.

High-Value Orders

For security reasons, high-value orders may require additional verification before dispatch. Some deliveries may also require a signature or proof of delivery.

Contact Us

If you have any questions about shipping, delivery, or tracking, please contact us through the contact details provided on our website.

PC Customizer Ltd
Website: www.pccustomizer.co.uk

Last updated: May 2026

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